Licensed in ADGM, regulated by the FSRA
Security built into every account
Ring-fenced client money, tier 1 banking partners and active fraud monitoring. Licensed in ADGM and regulated by the FSRA.
Licensed in ADGM, regulated by the FSRA
Security built into every account
Ring-fenced client money, tier 1 banking partners and active fraud monitoring. Licensed in ADGM and regulated by the FSRA.
Regulated by ADGM
ISO 27001 certified
1000+ UAE Businesses
Grant Thornton Audited
How we keep your money safe
Your funds sit in accounts named after your business, ring-fenced from Hubpay’s own money and held with tier 1 banking partners.
How we keep your money safe
Your funds sit in accounts named after your business, ring-fenced from Hubpay’s own money and held with tier 1 banking partners.
Where your money sits
Your business
Holds the Hubpay account
Named account and IBANs
Issued under your company name
Ring-fenced accounts
Kept separate from Hubpay’s own funds
Tier 1 banking partners
Where client money is held
Where your money sits
Your business
Holds the Hubpay account
Named account and IBANs
Issued under your company name
Ring-fenced accounts
Kept separate from Hubpay’s own funds
Tier 1 banking partners
Where client money is held
Accounts in your company’s name
Your Hubpay account and named IBANs are issued under your company name, so every incoming payment is addressed to your business.
Accounts in your company’s name
Your Hubpay account and named IBANs are issued under your company name, so every incoming payment is addressed to your business.
Ring-fenced, safeguarded client money
All client funds are safeguarded in ring-fenced accounts, held separately from Hubpay’s own money in line with our licence conditions.
Ring-fenced, safeguarded client money
All client funds are safeguarded in ring-fenced accounts, held separately from Hubpay’s own money in line with our licence conditions.
A tier 1 banking network
We hold client money with tier 1 financial institutions and work with well-established, reputable partners to deliver our services.
A tier 1 banking network
We hold client money with tier 1 financial institutions and work with well-established, reputable partners to deliver our services.
Hubpay is not a bank. Client funds are safeguarded in line with our licence conditions rather than covered by deposit protection.
How we protect your account
Layers of protection on every login and every payment.
How we protect your account
Layers of protection on every login and every payment.
Active fraud monitoring
Our technology monitors account activity to detect fraud and alerts you proactively, so you can act the moment something looks wrong.
Active fraud monitoring
Our technology monitors account activity to detect fraud and alerts you proactively, so you can act the moment something looks wrong.
Multi-factor authentication
Every login is protected with multi-factor authentication through an authenticator app.
Multi-factor authentication
Every login is protected with multi-factor authentication through an authenticator app.
Encrypted data
Your data is encrypted, classified under a defined policy and deleted if you ever choose to leave Hubpay
Encrypted data
Your data is encrypted, classified under a defined policy and deleted if you ever choose to leave Hubpay
Independently audited and certified
We’re audited internally and externally, certified to ISO/IEC 27001:2022, licensed in ADGM and regulated by the FSRA.
Independently audited and certified
We’re audited internally and externally, certified to ISO/IEC 27001:2022, licensed in ADGM and regulated by the FSRA.
We're licensed in ADGM, regulated by the FSRA
Category 3C, Providing Money Services
Financial Services Permission
190024
Registration number
000004051
Licensed in
Abu Dhabi Global Market (ADGM)
Regulated by
Financial Services Regulatory Authority (FSRA)
Registered office
ADGM Square, Abu Dhabi
ISO/IEC 27001:2022 certified
Our information security management system is certified against ISO/IEC 27001:2022, verified by Prescient Security.
PCI DSS secure infrastructure
Payments run on PCI DSS-compliant infrastructure, with complete transaction status visibility on every payment.
Audited internally and externally
Grant Thornton is our internal auditor, and BDO is our external auditor and carries out our financial audit.
We're licensed in ADGM, regulated by the FSRA
Category 3C, Providing Money Services
Financial Services Permission
190024
Registration number
000004051
Licensed in
Abu Dhabi Global Market (ADGM)
Regulated by
Financial Services Regulatory Authority (FSRA)
Registered office
ADGM Square, Abu Dhabi
ISO/IEC 27001:2022 certified
Our information security management system is certified against ISO/IEC 27001:2022, verified by Prescient Security.
PCI DSS secure infrastructure
Payments run on PCI DSS-compliant infrastructure, with complete transaction status visibility on every payment.
Audited internally and externally
Grant Thornton is our internal auditor, and BDO is our external auditor and carries out our financial audit.
Controls that keep you in control
Four user roles and a maker-checker approval flow mean every payment goes out with the right sign-off.
Confirm approval of payment?
I confirm that I am approving this payment & that I will be recorded as the approver
Swipe to approve
Swipe to approve
Confirm approval of payment?
I confirm that I am approving this payment & that I will be recorded as the approver
Swipe to approve
Swipe to approve
Built-in payment approval system
Maker
Creates the payment
Checker
Reviews and approves
Released
Payment is cleared and sent
Four user roles
Mirror your internal approval process with four roles, each with its own permissions.
Tiered permissions
Give co-founders, accountants and employees the access their role needs, and no more.
Built-in payment approval system
Maker
Creates the payment
Checker
Reviews and approves
Released
Payment is cleared and sent
Four user roles
Mirror your internal approval process with four roles, each with its own permissions.
Tiered permissions
Give co-founders, accountants and employees the access their role needs, and no more.
Running a vendor security review?
Our Trust Center shows our security controls, their live status and the documents available on request.
Found a vulnerability?
Report it to us with enough detail for us to reproduce the issue. We’ll acknowledge your report and keep you updated, and ask that you don’t disclose it publicly until we’ve responded.
Running a vendor security review?
Our Trust Center shows our security controls, their live status and the documents available on request.
Found a vulnerability?
Report it to us with enough detail for us to reproduce the issue. We’ll acknowledge your report and keep you updated, and ask that you don’t disclose it publicly until we’ve responded.
Questions about security? We've got you.
Is Hubpay safe to use?
Yes. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C). Client funds are held in ring-fenced, safeguarded accounts with tier 1 financial institutions, logins are protected with multi-factor authentication through an authenticator app, and Hubpay’s information security is certified to ISO/IEC 27001:2022.
Is Hubpay regulated in the UAE?
Yes. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C), under Financial Services Permission 190024 and registration number 000004051.
Is Hubpay a bank?
No. Hubpay is not a bank. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C). Client funds are safeguarded in ring-fenced accounts in line with Hubpay’s licence conditions rather than covered by deposit protection.
How is my money protected with Hubpay?
Hubpay holds all client funds in segregated, ring-fenced accounts with tier 1 financial institutions, kept separate from Hubpay’s own money in line with its licence conditions. Because Hubpay is not a bank, these funds are safeguarded rather than covered by deposit protection.
Are Hubpay accounts held in my company’s name?
Yes. Your Hubpay business account and named IBANs are issued under your company name, so incoming payments are addressed to your business.
How can I check Hubpay’s licence?
You can verify Hubpay Limited on the Financial Services Regulatory Authority (FSRA) public register on the Abu Dhabi Global Market (ADGM) website. Search for Hubpay Limited or Financial Services Permission number 190024.
How does Hubpay prevent fraud?
Hubpay’s technology actively monitors account activity to detect fraud and alerts clients proactively. Logins are protected with multi-factor authentication through an authenticator app, and payments can require a second approver through Hubpay’s maker-checker approval flow.
Can I control what my team can do on Hubpay?
Yes. Hubpay offers four user roles with tiered permissions, so co-founders, accountants and employees each get the access their role needs. You can set up a maker-checker flow where one person creates a payment and another approves it before it is sent.
Who audits Hubpay?
Hubpay is audited internally and externally. Grant Thornton is Hubpay’s internal auditor, and BDO is Hubpay’s external auditor and carries out the financial audit.
What should I do if I notice suspicious activity?
Report it straight away through Hubpay’s report suspicious activity page. To report a security vulnerability in a Hubpay product or system, email [email protected] with enough detail to reproduce the issue.
Have more questions?
From anything to everything, get in touch with our support team
Questions about security? We've got you.
Is Hubpay safe to use?
Yes. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C). Client funds are held in ring-fenced, safeguarded accounts with tier 1 financial institutions, logins are protected with multi-factor authentication through an authenticator app, and Hubpay’s information security is certified to ISO/IEC 27001:2022.
Is Hubpay regulated in the UAE?
Yes. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C), under Financial Services Permission 190024 and registration number 000004051.
Is Hubpay a bank?
No. Hubpay is not a bank. Hubpay Limited is licensed in Abu Dhabi Global Market (ADGM) and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services (Category 3C). Client funds are safeguarded in ring-fenced accounts in line with Hubpay’s licence conditions rather than covered by deposit protection.
How is my money protected with Hubpay?
Hubpay holds all client funds in segregated, ring-fenced accounts with tier 1 financial institutions, kept separate from Hubpay’s own money in line with its licence conditions. Because Hubpay is not a bank, these funds are safeguarded rather than covered by deposit protection.
Are Hubpay accounts held in my company’s name?
Yes. Your Hubpay business account and named IBANs are issued under your company name, so incoming payments are addressed to your business.
How can I check Hubpay’s licence?
You can verify Hubpay Limited on the Financial Services Regulatory Authority (FSRA) public register on the Abu Dhabi Global Market (ADGM) website. Search for Hubpay Limited or Financial Services Permission number 190024.
How does Hubpay prevent fraud?
Hubpay’s technology actively monitors account activity to detect fraud and alerts clients proactively. Logins are protected with multi-factor authentication through an authenticator app, and payments can require a second approver through Hubpay’s maker-checker approval flow.
Can I control what my team can do on Hubpay?
Yes. Hubpay offers four user roles with tiered permissions, so co-founders, accountants and employees each get the access their role needs. You can set up a maker-checker flow where one person creates a payment and another approves it before it is sent.
Who audits Hubpay?
Hubpay is audited internally and externally. Grant Thornton is Hubpay’s internal auditor, and BDO is Hubpay’s external auditor and carries out the financial audit.
What should I do if I notice suspicious activity?
Report it straight away through Hubpay’s report suspicious activity page. To report a security vulnerability in a Hubpay product or system, email [email protected] with enough detail to reproduce the issue.
Have more questions?
From anything to everything, get in touch with our support team