Hubpay Business Service Update: Regional Status & AWS Connectivity

Update: Continued AWS Disruption and Hubpay Business Service Status

We are providing a further update regarding the ongoing global disruption affecting Amazon Web Services (AWS).
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As this external infrastructure issue continues to impact cloud services across the region, access to the Hubpay Business app and web portal remains temporarily unavailable. We understand the importance of your business operations and sincerely appreciate your continued patience.
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​Current Status & Support Channels - While our digital interfaces are affected by this connectivity issue, our team is fully operational to assist you offline.
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If you require an update on your account, please use the following channels:

• Request a Call Back: Email us at [email protected] or [email protected] with your contact details, and a member of our team will call you back as a priority.

• Direct Support: Reach out to your dedicated Account Manager or Dealer directly via phone or email for immediate assistance.

What you need to know:

1. Funds are Safe: Your accounts and funds remain fully protected and are not impacted by this access disruption.

2. Restoration: We are monitoring AWS updates closely and expect a resolution within the next 24 -48 hours. We will notify you immediately once digital access is restored.

Our thoughts remain with the community during these developments. We are committed to supporting your business through these external challenges.

Sincerely,
​The Hubpay Team