Hubpay Business Service Update: Regional Status & AWS Connectivity

Service restoration complete - Hubpay Business systems fully operational

We are pleased to inform you that Hubpay's Business systems have now been fully restored and are operating normally.

Following our successful infrastructure migration, we have completed all necessary safety, integrity, and reconciliation checks. Our internal validations confirm full system stability, data integrity, and operational readiness.

You may now:

• Log in to the Hubpay Business app and web portal

• Submit and track transactions as usual

• Access balances, statements, and account information

• Continue transacting without restriction

As always, your funds remained fully safeguarded throughout this period, and client money protections were never impacted.

During the disruption, our teams worked around the clock to implement contingency measures and ensure business continuity for urgent client needs. We are grateful for your patience, cooperation, and continued trust throughout this regional infrastructure disruption.

Should you require any assistance, our support channels remain fully available:

• Direct support: Reach out to your dedicated Account Manager or Dealer directly via phone or email.

• Request a callback: Email [email protected] or [email protected] with your contact details and a team member will contact you promptly.

We remain committed to delivering secure, reliable, and seamless payment services. Thank you for being part of the Hubpay community.

Warm regards,
The Hubpay Team