Hubpay Personal Service Update: Regional Developments and AWS Connectivity

Hubpay Personal Service Update: Regional Developments and AWS Connectivity

Published on 2 March 2026

Update: Continued AWS Disruption and Hubpay Personal App Service Status

We are providing a further update regarding the ongoing global disruption affecting Amazon Web Services (AWS).

As this external infrastructure issue continues to impact cloud services across the region, access to the Hubpay Personal app remains temporarily unavailable. We understand the importance of your business operations and sincerely appreciate your continued patience.

Current Status & Support Channels - While our digital interfaces are affected by this connectivity issue, our team is fully operational to assist you offline.

If you require an update on a pending transaction, please use the following channels:

  • Request a Call Back: Email us at [email protected] or with your contact details, and a member of our team will call you back as a priority.

What you need to know:

  1. Funds are Safe: Your accounts and funds remain fully protected and are not impacted by this access disruption.

  2. Restoration: We are monitoring AWS updates closely and expect a resolution within the next 24 -48 hours. We will notify you immediately once digital access is restored.

Our thoughts remain with the community during these developments. We are committed to supporting your business through these external challenges.

Sincerely,
The Hubpay Team

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